Vacant job

It is no secret that it is the people who create Enterprise's success. The cars are the foundation of our business, but it is the employees' commitment, knowledge, and care that make us the market-leading car rental company we are. If you want to be part of a family-oriented company where mobility solutions, social responsibility, commitment to people, and the environment are high on the agenda – then this may be the next step for you!

At Enterprise Luleå, we are now looking for a customer-oriented Car Rental Sales Agent who wants to be part of an exciting everyday life where no day is the same.

We are looking for both full-time employees. Flexibility towards our customers is very important, so working hours will vary every day of the week between 07:00-23:00.

About the role

As a Car Rental Sales Agent with us, you have a central role in the customer's overall experience – from the first contact and car handover to return. Your mission is to create a smooth, safe, and positive experience where both the customer and the car are the focus.

Your responsibilities include, among other things:

• Handling bookings and customer inquiries via phone, email, and in-person

• Renting out cars and preparing rental agreements

• Receiving and delivering cars and planning the station's available fleet

• Cleaning, completing, and handling minor damage to vehicles

• Ongoing administration related to the business

Who are you?

We believe that you thrive in a customer-oriented role and gain energy from meeting people. You are responsible and driven by solving problems in a fast-paced everyday life. Perhaps you have previously worked in service, sales, hotels, restaurants, retail, or transportation. You share our core values – safety, service, joy, and respect – and appreciate teamwork where we together create the best possible customer experience in all situations.

A requirement for the position is a valid driver's license (B) and proficiency in both Swedish and English, both spoken and written. Furthermore, we believe you are an administrative star with a knack for learning new systems.

About Enterprise Rent-a-Car

"Take care of customers and staff first, and everything else will take care of itself"

This was one of the guiding principles coined by Enterprise founder Jack Taylor when he started the company in 1957, and these principles still live on today and personify our company.

Today, our extensive network, fleet, and service offerings position Enterprise as part of the world's largest provider of transportation solutions. We offer our customers local and airport rentals, car sharing, exotic car rentals, and minibuses. Our guiding principles and humble approach begin and revolve around personal honesty and integrity. Providing service to our customers as if they were our family is a given for us.

We offer

• Collective agreement: Unionen

• Benefits portal

• Fantastic colleagues and much more

Selection is ongoing, and the position may be filled before the application deadline, so please submit your application today!

A background check may be conducted on final candidates.